TrollWall AI has been a leader in social media moderation, using our award-winning AI solutions to automatically remove toxic, vulgar, and hateful comments. Our solutions have helped make social media a safer place for many communities, while protecting brands’ reputation. However, in today’s fast-paced social media world, moderation alone isn’t enough for effective community management.
Recognizing this, TrollWall AI teamed up with PS:Digital, a renowned digital marketing agency with over a decade of experience to create a solution.
Together with our joint expertise, we built 6th finger — an AI-powered agent designed to revolutionize how brands engage with their online communities.
Built by social media managers, for social media managers
Community management takes time and effort, but it’s essential for social media managers. Social media never sleeps, and neither do communities. Many managers find themselves dealing with late-night emergencies, weekend alerts, and the pressure to respond as quickly as possible to their communities.
Our team understands these challenges firsthand. That’s why we created 6th finger, to not just tackle these issues but also anticipate future needs.
The future of community management is here
6th finger is your intelligent assistant, working 24/7 alongside your team. It helps maintain a consistent brand voice and uses smart automation to handle the repetitive tasks that often drain your time. It’s not here to replace your role—it’s here to reduce your stress so you can focus on strategic initiatives. And more importantly, it gives you breathing room to enjoy a better work-life balance. These could be achieved thanks to the key features we developed that make a difference.
- Advanced Sentiment Analysis – This feature analyzes all visible comments on both organic and dark posts, categorizing them as negative, neutral, or positive so you can respond appropriately.
- Smart Action Recommendations – Using advanced machine learning, 6th Finger suggests actions like liking, commenting, ignoring, or hiding comments, helping you manage your community more efficiently.
- Consistent Responses Based on Knowledge Base – 6th finger can learn and generate reply suggestions based on uploaded documents, such as FAQs, product details, and even complex policies.
- Continuous Learning & Adaptation – Every time a human moderator responds to a comment, 6th Finger learns and refines its understanding of your brand’s unique tone of voice and needs.
Trusted by experts with proven results
Early adopters of 6th finger have experienced reduced response time in community management by 90% and saved hundreds of working hours each month.
Speaking of the partnership, Peter Sebo, founder of PS:Digital and digital marketing expert mentioned:
“At PS:Digital, we’ve always believed that great community management is the foundation of a strong digital presence. Partnering with TrollWall AI to introduce the 6th Finger feature is a game-changer in how brands engage with their audiences. This innovation brings a smarter, AI-powered approach to handling conversations, filtering noise, and ensuring meaningful interactions. With 6th Finger, social media managers gain an extra hand—literally—to stay ahead, respond faster, and create safer, more engaging communities. We’re thrilled to be part of this journey, shaping the future of social media management!”
Ready to experience the future of AI-powered community management?
6th finger is available now as part of the TrollWall AI suite. Sign up now and take the first step to transform your community management.