Here’s how it all comes together

Hate speech involves harmful expressions aimed at individuals or groups, inciting violence or discrimination based on characteristics like gender, race, or religion. TrollWall AI recognizes this issue and advocates moderation over censorship to maintain respectful online discourse. For more information, visit our dedicated section here.

TrollWall AI is an AI-powered application designed to hide toxic comments on your social media pages automatically. It eliminates hate, ensuring respect and trust within online communities. We have a remarkable success rate of 100%. By efficiently hiding harmful comments, TrollWall AI allows organizations to focus on meaningful discussions rather than managing negativity. It not only saves time and money by operating 24/7 but also supports your brand's reputation by making online spaces more inclusive and humane. Formed by a team with diverse expertise in social media management, data science, human rights, and business, TrollWall AI embodies our commitment to creating a safer online environment.

Yes, with TrollWall AI, you can easily see which comments have been hidden. An admin dashboard provides a clear overview, including:

• An interactive view with all comments, highlighting those that have been hidden.
• Additional features allowing to interact with the comments and manage connected pages.
• Statistics on the number of hidden comments, their sources, and engagement levels of your posts.
• Advanced filtering and extra features like blocking trolls.
• And many more.

TrollWall AI supports various languages, including

Our team continuously develops new language models for TrollWall AI, aiming to cover as much of the social media landscape as possible to combat hate speech effectively.

Our advanced AI-based language models are well-trained to understand the nuances and specifics of each language, ensuring they can identify and act on harmful content with precision and certainty.

Yes, TrollWall AI can moderate unpublished (dark) posts. Dark posts are social media advertisements not found organically and do not appear on your brand's timeline. They are used for targeted promotions and split testing. Despite their hidden nature, TrollWal AI can effectively monitor and moderate these posts to ensure they remain free from harmful content, supporting a safe advertising environment for your specific audience.

Yes, application administrators can grant different permissions to staff members. These permissions can vary in scope and depth, allowing administrators to control access to specific application features, functionalities, or data. By tailoring permissions in this manner, administrators can ensure that staff members have the appropriate access required to perform their duties effectively while safeguarding sensitive information.

TrollWall AI does not collect and process personal data, ensuring your privacy is maintained. We prioritize privacy and security, adhering to GDPR standards for data protection. Our IT infrastructure is in the EU to comply with data residency regulations.

TrollWall processes data related to comments and content on your social media platforms to effectively identify and mitigate hate speech. It involves reviewing and analyzing comments and content, which are then presented on the dashboard for moderation actions. For example, we require only moderation access to your Facebook account without needing administrative or editorial rights.

Our IT infrastructure is in the EU to comply with data residency regulations.

Others cannot see if you use TrollWall AI on your pages. The tool operates discreetly in the background.

TrollWall AI instantly responds to inappropriate comments, with its AI-powered content moderation system working in real-time to automatically hide toxic and vulgar comments. Our 24/7 vigilance ensures that TrollWall AI protects your social pages from trolls and scammers day and night.

Yes, clients can access easily presented moderation statistics in real-time, including details per profile, post, and author. The user-friendly interface provides complete control over managing comments, ensuring clients can monitor and adjust their moderation strategies effectively.

Due to technical restrictions by Meta and TikTok, TrollWall AI is able designed to support only organizational pages.

No, TrollWall AI does not block posts published by social account owners.

No, author of hidden posts does not receive notification about their post being hidden.

TrollWall's AI moderation is designed to build up the online community atmosphere by selectively removing only harmful content, such as hate speech and toxic comments, that negatively impacts the discussion. This approach supports brand reputation and, more importantly, fosters a community where meaningful conversations can flourish.

Unlike censorship, which broadly restricts free expressioron, TrollWal AIl's targeted moderation promotes constructive and relevant dialogue. It aligns with our mission to make online spaces more inclusive and humane.

Yes, detector sensitivity in TrollWall AI can be adjusted to match your online community's specific needs and tolerance levels. Sensitivity settings determine how aggressively the system identifies and filters out potentially harmful content.

A higher sensitivity setting means the system is more likely to flag content as potentially toxic, catching a more comprehensive range of comments.

This flexibility allows you to balance protecting your community and fostering open, dynamic discussions.

Potential clients can significantly improve the quality of their online community by using TrollWall AI. It automates the moderation process, effectively reducing toxic comments and hate speech and ensuring a safer and more favorable environment for users. It protects the brand's reputation and encourages more meaningful and engaging interactions among community members.

For real-life success stories and testimonials showcasing the benefits of TrollWall AI, we invite you to visit our Testimonials section and follow us on our social media on LinkedIn, Facebook, and Instagram, where we often share customers' testimonials and analyses of particular examples.

Yes, TrollWall AI is especially useful in crisis communication scenarios, where situations on social media can emerge spontaneously and escalate rapidly. These crises are sometimes fuelled by orchestrated troll attacks.

Our automated software is invaluable during such times. It prevents a flood of harmful comments on your social page, especially during off-hours like night or when moderators are overwhelmed. It ensures your page remains protected around the clock without manually blocking each comment.

Additionally, TrollWall AI includes a Custom Keyword Detector feature, allowing you to create a personalized blacklist of phrases to target specific unwanted content. This feature automatically blocks comments or URLs containing designated keywords, offering an extra layer of protection during sensitive situations.

TrollWall AI upholds data privacy and security through several key measures:

• GDPR compliance – We strictly adhere to GDPR data protection and privacy standards.
• Limited access requirements – TrollWall AI requires only moderation access to Facebook, does not need administrative or editorial rights, and minimizes data access.
• Security-focused design – our platform is designed with user safety in mind, employing secure protocols to safeguard data.
• Two-factor authentication – this additional security layer enhances account protection, helping to prevent unauthorized access.
• EU-based IT infrastructure—Our servers are in the EU, ensuring data residency compliance and protecting user information.
• No personal data collection—We prioritize user privacy by not collecting personal data from users interacting with the system.

TrollWall AI ensures compliance with GDPR and other data protection laws by implementing strict privacy measures. We operate with a security-first approach, requiring only necessary access for content moderation without collecting personal data. Our IT infrastructure is based in the EU, aligning with data residency requirements.

Additionally, we employ two-factor authentication to enhance security and prioritize user safety. We demonstrate our commitment to upholding the highest data protection and privacy standards for companies based in Slovakia, Europe, and beyond.

TrollWall AI's actions do not fall under the scope of the Digital Services Act (DSA), which primarily concerns online platforms and intermediaries like Meta/Facebook. TrollWall operates as software for managing online communities, providing tools to page administrators to enhance their moderation efforts. We do not host user-generated content but offer mechanisms, such as keyword filtering and advanced comment detection, to help administrators manage their pages effectively. While we remain informed about any changes regarding the DSA, TrollWall is not considered an online platform subject to its regulations. We are welcoming this regulation, we think it is a big step towards safer online space.

For detailed information about our pricing, please visit the Pricing section.

Custom plans are available for larger organizations or those with unique requirements. These custom plans are designed to cater to specific needs and can offer tailored solutions beyond the standard offerings. If you're interested in exploring custom options, we encourage you to contact us directly to discuss your needs and find a solution that best fits your requirements.

To begin using TrollWall AI, sign up for a free 7-day trial on our website. Once signed up, connect your organization's social media accounts to the platform. Customize the settings to suit your specific needs. Once customization is complete, TrollWall AI is ready to handle toxic comments across your social media channels.

New users can use a 7-day free trial to experience TrollWall AI and explore its features and benefits firsthand.

TrollWall AI provides technical support for all our clients. You can contact us anytime at support@trollwall.ai.

Additionally, we offer comprehensive support throughout the implementation process, guiding our clients as they get started with our platform.

Our team is committed to providing timely and practical solutions to any challenges you may encounter.